Love Supreme Festival FAQs

How old do I have to be to attend Love Supreme?
You can be any age but you need to be accompanied by an adult if you are under 17.

I want to bring my children – do they need a ticket?
Tickets for under fives won't cost you a penny and children 6-17 get a discount. Just tick the appropriate boxes when you order.

My tickets have seat numbers printed on them what does this mean?

The seat numbers on the tickets don't mean anything, it's just the way they are printed so don't worry. 

Do I need to buy a parking space?
If you want to bring your car to Love Supreme you'll have to buy a car parking space. It costs just £10 and covers the whole weekend. You can do this when buying your tickets.

Can I bring my campervan to Love Supreme?
Yes. We offer pitches for campervans up to 6 metres long by 5m wide for £50 and also for those up to 12m long by 8m wide for £100 - just choose the one that fits and add it to your basket when you buy your tickets. You'll also need to buy an adult weekend camping ticket for each person in the van.

What's a VIP camping and VIP no camping ticket?
VIP camping tickets give you access to an exclusive VIP campsite with showers and better toilet facilities. Both camping and no camping VIP ticket holders get access to an exclusive area within the arena with its own VIP bar, better toilets and great food. Non camping VIP tickets do not get access to the VIP camping area.

Can I bring a pet to Love Supreme?
No pets or animals are allowed on site with the exception of registered guide dogs.

Where can I get a site map?
Site maps will be given out when you enter the festival site.

When can I get a timetable/line-up/programme?

These will be available online and through the Love Supreme website in advance of the event.

What time will the music start and finish?
On Saturday and Sunday the first acts will be on around midday, with the headliners finishing at around 10:30. There will then be DJs and other entertainment until approximately midnight.

What happens if I lose my wristband?
Report this straight away to the onsite box office.

Are Chinese lanterns, flares, fireworks or campfires allowed?
No.

Can I bring a small BBQs or stove to cook food?
Yes you can bring camping stoves however you are only permitted to use them in the designated cooking areas which will be signposted in the campsites. Do not use cookers or disposable BBQs inside your tent or awning. Carbon monoxide can kill. No naked flames. Cooking on built-in stoves in campervans will be permitted.

You may bring: Disposable BBQs, Gel Fuel Stoves and Hexi Stoves (Solid Fuel Block).  

Can I leave the arena and return?

• Weekend Non Camping ticket holders are not permitted re-admittance to the festival within the same day, so once you have been in, should you decide to leave you will not be able to re-gain access. Day ticket holders with medidcal conditions are permitted to leave the arena and return. 

• Camping ticket holders may leave and re-enter the festival to access their car during the event but may not re-enter the campsite or arenas with alcohol from the car park.

What's your food and alcohol policy?
• Camping ticket holders may bring food and alcohol into the campsite for personal consumption. Glass is not allowed on the site but you may bring cans and tinned food.
• No alcohol or food will be permitted to be taken into the festival arena from the campsites.
• Camping ticket holders may leave and re-enter the festival to access their car during the event but may not re-enter the campsite or arenas with alcohol from the car park.

• Day ticket holders may not bring alcohol or food into the festival arena.

• Day ticket holders are not permitted re-admittance to the festival within the same day, so once you have been in, should you decide to leave you will not be able to re-gain access.

• Weekend Non Camping ticket holders may not bring alcohol or food into the arena. No glass is permitted in the festival arena soft drinks must be decanted into plastic containers. 
• Weekend Non Camping ticket holders are not permitted re-admittance to the festival within the same day, so once you have been in, should you decide to leave you will not be able to re-gain access.

What is not allowed on site?
No weapons or air horns.

Can I bring my biycle to Love Supreme?

Yes, we provide an area for cyclists to lock their bikes up on the festival site. Please note these are left at your own risk

Are there water points on site?
Yes.

What medical facilities will be available on site?
There will be a medical tent onsite in the arena.

What disabled facilities/access are there?
The main stage will have a disabled platform for viewing.

What stalls/shops will be operating on site?
There will be a wide variety of stalls and shops operating on site. Check the website as the festival approaches for full details.

Will there be any childcare/creche facilities on site?
No.

When can I arrive/When do I have to leave?
The site will open at 12 noon on Friday and all festival goers will need to leave the site by 12 noon on Monday.

Is there phone charging available on site?
Yes.

Are there showers on site?
Yes, there are showers available to VIP Campers and Glampers in the Boutique campsite but do be prepared for a queue. Campers are advised to bathe at off-peak times such as the afternoon when it's quieter.

Can I volunteer at the festival?
Yes. Visit http://festaff.co.uk/jobs-at-festivals/love-supreme or www.festivalvolunteer.co.uk and enquire about volunteer opportunities at Love Supreme.

My tickets have not arrived, can you send them to me?

You will need to contact the ticketing company that you purchased them through.

Ticketline contact details:

Customer Services Hotline:         0844 888 4420

Email:    [email protected]

Can I bring my dog to Love Supreme?

No, we cannot allow animals on the site