Love Supreme Festival FAQs
How old do I have to be to attend Love Supreme?
You can be any age but you need to be accompanied by an adult over 21 if you are under 17.
I want to bring my children – do they need a ticket?
Tickets for under fives won't cost you a penny and children 6-17 get a discount. Just tick the appropriate boxes when you order.
What hours is the box office open?
The box office is open at 11am on Friday and 10am Saturday and Sunday and closes at 8pm. If you are going to be arriving out of these hours please email [email protected]
When does the Arena open?
The Arena opens at 3pm on Friday and 9.30am Saturday & Sunday
My tickets have not arrived yet, what do i do?
Tickets are dispatched as late as 2 weeks in advance of the festival, if you have yet to recieve your tickets then please email [email protected]
My tickets have seat numbers printed on them what does this mean?
The seat numbers on the tickets don't mean anything, it's just the way they are printed so don't worry.
Is there seating at the festival?
There is limited picnic bench seating but you are welcome to bring folding chairs into the festival
Do I need to buy a parking space?
If you want to bring your car to Love Supreme you'll have to buy a car parking space. It costs just £10 and covers the whole weekend. You can do this when buying your tickets. You can also pay in cash on the day but this will be £12. This cost covers the whole weekend.
Can I bring my campervan to Love Supreme?
Yes. We offer pitches for campervans up to 6 metres long by 5m wide for £50 and also for those up to 12m long by 8m wide for £100 - just choose the one that fits and add it to your basket when you buy your tickets. You'll also need to buy an adult weekend camping ticket for each person in the van.
We advise Campervans it is best to arrive on Friday or before 11am on Saturday.You will still be allowed access but there may be some waiting time to enter the campervan area. There is currently a no leave policy for campervans between 10pm and 1am on Sunday. If campervans do need to leave between those hours they are best advised to move the campervan into the car park during the day.
Campervans and caravans are only allowed entry once so if you leave the site you can only return to the car park.
Are there electrical hook ups for campervans?
What's a VIP camping and VIP no camping ticket?
VIP camping tickets give you access to an exclusive VIP campsite with showers and better toilet facilities. Both camping and no camping VIP ticket holders get access to an exclusive area within the arena with its own VIP bar. Non camping VIP tickets do not get access to the VIP camping area.
Is there a Family camping area?
Yes, there is a seperate areas for families to camp
Can I bring a pet to Love Supreme?
No pets or animals are allowed on site with the exception of registered guide dogs.
Where can I get a site map?
Site maps will be available online prior to the event and onsale during the event.
When can I get a timetable/line-up/programme?
These will be onsale on the day
What time will the music start and finish?
On Saturday and Sunday the first acts will be on around midday, with the headliners finishing at around 10:30. There will then be DJs and other entertainment until approximately 2am
What happens if I lose my wristband?
Report this straight away to the onsite box office.
Are your bars cash only?
Yes, we are unable to take card payments at our bars
Are Chinese lanterns, flares, fireworks or campfires allowed?
Can I bring a small BBQs or stove to cook food?
We allow charcoal BBQ's & small butane gas stoves - single burner, with gas cylinder of less than 5kg that can be used in the designated areas
Can I leave the arena and return?
• Ticket holders may leave and re-enter the festival but may not re-enter the campsite or arenas with alcohol from the car park.
Are the individual pitches in the campsite marked?
No, there are set areas to pitch your tent in the campsite but these are not marked for inidivdual tents, just pick your spot!
What's your food and alcohol policy?
• Camping ticket holders may bring food and alcohol into the campsite for personal consumption. Glass is not allowed on the site but you may bring cans and tinned food.
• No alcohol or food will be permitted to be taken into the festival arena from the campsites.
• Camping ticket holders may leave and re-enter the festival to access their car during the event but may not re-enter the campsite or arenas with alcohol from the car park.
• Day ticket holders may not bring alcohol or food into the festival arena.
• Weekend Non Camping ticket holders may not bring alcohol or food into the arena. No glass is permitted in the festival arena soft drinks must be decanted into plastic containers.
- If you have special diestary requirements please contact [email protected]
What is not allowed on site?
No weapons or air horns.
Can I bring my biycle to Love Supreme?
Yes, we provide an area for cyclists to lock their bikes up on the festival site. Please note these are left at your own risk
Can I Bring my motorcycle to Love Supreme?
Yes, these can be parked for free in the carpark
Can i bring a folding chair/deck chair?
Yes, folding/deck chairs are welcome in both the campsite and the arena
Are there water points on site?
What medical facilities will be available on site?
There will be a medical tent onsite in the arena.
What disabled facilities/access are there?
You can view a full list of our disabled facilities and other information at this link http://www.lovesupremefestival.com/img/stand_alone_files/file/original/love-supreme-festival---access-info-2.pdf
For information on carer tickets please email [email protected]
The deadline for carer ticket applications is Thursday 26th June
What stalls/shops will be operating on site?
There will be a wide variety of stalls and shops operating on site. Check the website as the festival approaches for full details.
Will there be any childcare/creche facilities on site?
When can I arrive/When do I have to leave?
The site will open at 12 noon on Friday and all festival goers will need to leave the site by 12 noon on Monday.
Is there phone charging available on site?
Are there showers on site?
There are no showers in the standard campsite. There are showers available to VIP Campers and Glampers in the Boutique campsite but do be prepared for a queue. Campers are advised to bathe at off-peak times such as the afternoon when it's quieter.
Can I volunteer at the festival?
Yes. Visit http://festaff.co.uk/jobs-at-festivals/love-supreme or www.festivalvolunteer.co.uk and enquire about volunteer opportunities at Love Supreme.
My tickets have not arrived, can you send them to me?
You will need to contact the ticketing company that you purchased them through.
Ticketline contact details:
Customer Services Hotline: 0844 888 4420
Email: [email protected]
Can I bring my dog to Love Supreme?
No, we cannot allow animals on the site