Love Supreme Festival FAQs

  • What kind of ticket do I need if i'm Glamping?

    If you're going to be staying in one our of Glamping options in the Boutique campsite you will need to purchase a weekend camping ticket for each person staying

  • Can I bring my own food and drink?

    If you are camping you can bring your own food and drink into the campsite only.  No food or drink can be taken into the main festival site, but don’t worry we have lots of great food units and fun bars.

    We do make exceptions for customers with dietary requirements which must be confirmed by writing in advance.  Please contact us by email to confirm this to [email protected]

    Note: No glass is allowed anywhere on site. Please decant into plastic containers before you leave home.

  • Can I bring my own alcohol?

    You can bring alcohol for personal consumption into the campsite but NOT into the main festival site.

    Note: No glass is allowed anywhere on site.  Please decant into plastic containers before you leave home.

  • When and where is the festival?

    The festival will take place from Friday 3rd July to Sunday 5th July at Glynde Place, Glynde, Near Lewes, East Sussex, BN8 6SX.

  • How do I get there?

    BUS

    For those travelling in from Brighton, an hourly shuttle bus service will be running to the site from the REAR of Brighton Train Station and from Lewes High Street (Outside the White Hart Hotel) from 12pm to 6pm on Saturday and Sunday.  Just choose the time you will be travelling here.

    A continuous service will be running FROM the site to Brighton via Lewes from 8pm to 1am so you won’t have to worry about getting home. The drop off point for the buses from the festival will be Lewes High Street (outside the White Hart Hotel) and then onto the REAR of Brighton Train Station (Stroudley Road).

    COACH

    We have teamed up with Big Green Coach for Love Supreme 2014. They will operate day return coach services from London on both Saturday 5th and Sunday 6th July direct to the gates of Love Supreme 2014. This service will be departing and returning to London Victoria Coach Station.

    All coaches depart London Victoria Coach Station 164 Buckingham Palace Rd, London, SW1W 9TP at 09.00 on Saturday and Sunday only.

    Return coaches depart the festival at 23.30, returning to London Victoria Coach Station

    Prices are £30 and can be purchased as a package with your Love Supreme ticket.

    To view all service information and to reserve your seat please visit:

    http://www.biggreencoach.co.uk/lovesupremecoach

    PS: Did you know that for every single customer who travels to Love Supreme Festival 2014 by Big Green Coach, they will sponsor and protect 5 square ft of Amazonian Rainforest for the next 10 years!

    ROAD

    Glynde Place is approximately 11 miles from Brighton and can be reached via the A27 or B2192. If you are travelling from London, take the M23 and head towards Brighton.  Keep travelling and turn off at the A27 and head towards Eastbourne. You will see signs for Glynde near the Beddingham roundabout.

    The postcode for Glynde place is BN8 6SX.

    Approx driving time from London 1 hour 25 minutes
    Approx driving time from Brighton 20 minutes

    If you are arriving by car there is no access to Love Supreme Festival through Glynde Village. All cars must approach the event from the north (turn onto New Road off the B2192). There will be road signs in the area to direct you, please follow road signs rather than sat navs.

    MOTORBIKE

    Motorbikes can be parked in the car park for free.

    CYCLE

    We provide an area for cyclists to lock their bikes up on the festival site. Please note these are left at your own risk.

    TRAIN

    Glynde Place is a 5 minute walk from Glynde station. Trains go to and from London Victoria, Brighton, Eastbourne and Hastings regularly.  Check the national rail enquiries journey planner for regular updates and timetables.  You can also text dep GLY to 84950 for a list of departures from Glynde station.

    Approx journey time from London Victoria 1 hour 15 minutes
    Approx journey time from Brighton 20 minutes
    Approx journey time from Eastbourne 30 minutes
    Approx journey time from Hastings 1 hour

    There will be a shuttle bus running to and from Glynde Train Station from 10am to 10pm on Friday, Saturday and Sunday.

  • Is there car parking?

    We have lots of on-site parking which is £10 for the whole weekend which you can purchase in advance when buying your festival ticket.  (Or £12 cash on the day).

    Follow the car park signs on arrival.

    Note: You cannot park by your tent. Car parks are an approximate 5 minute walk from the campsite but you cannot stay in vehicles in the car park overnight.

  • Is there somewhere I can get dropped off and picked up?

    Yes there is a designated drop off/ collection point near the festival entrance but parking is not permitted here.

  • What time does the festival open?

    The campsite opens at 12.00pm on the Friday with campsite car parks open at 09.00am. If arriving on Friday to access the campsite you must do so by 10.00pm

    For weekend ticket holders The Arena Tent, Funfair, Bars, Restaurants, Food Outlets and Trade Village will all be open from 3.00pm on the Friday until 01.00am.

    On Saturday and Sunday, car parks for day ticket holders open at 09.00am. The festival site opens at 11.00am and the entertainment on the stages starts at 12.00pm.

  • What time does the festival close?

    The campsite closes at midday on the Monday.

    On Friday night the arena will close at approximately 01.00am.

    On Saturday and Sunday, the entertainment on the Main Stage will finish at approximately 10.45pm with the Big Top and Arena Tent closing nearer 11.00pm.  The rest of the festival will remain open on Saturday and Sunday until approximately 02.00am.

  • Can camp for 1 night?

    You can camp for one night, two nights or three nights as long as long as you have a camping weekend ticket.  The cost for camping is the same however long you stay.

  • Can I park by my tent?

    For safety reasons you cannot park by your tent.  Campsite parking is an approximate five to ten minute walk from the campsite.

  • Is there a limit on the size of tent I can bring?

    There is no limit to the size of your tent within reason, however we do ask you to please consider other campers and only bring the size of tent you require.

  • Can we bring our Caravan/Campervan/ Trailer Tent?

    Yes.  We offer pitches for campervans up to 6 metres long by 5m wide for £50 and also for those up to 12m long by 8m wide for £100 - just choose the one that fits and add it to your basket when you buy your festival tickets.  You'll also need to buy an adult weekend camping ticket for each person in the van.

    Campervans and caravans are only allowed entry once so if you leave the site you can only return to the car park.

    Unfortunately there are no electrical hook ups for campervans.

  • Can I bring a small BBQ or stove to cook food?

    We allow charcoal BBQ's & small butane gas stoves - single burner, with gas cylinder of less than 5kg that can be used in the designated areas

  • Are dogs allowed onsite?

    With the exception of guide dogs, no animals are allowed on site.

  • What do I get if I go VIP?

    A VIP ticket also gets you access to a limited capacity VIP area within the Festival arena with its own bar, DJ, seating and toilets. People seem to find it a great place to relax away from the much busier general access areas of the Festival.

    The VIP Campsite gives access to an exclusive area for those wearing VIP wristbands.  There is generally more space available as we sell a limited number of VIP tickets.  As a result it will obviously be much easier to access both the free showers and toilets in this area.

    Your VIP ticket also includes either a carparking pass of return shuttle bus ticket to either Brighton or Lewes

  • Are there there showers on site?

    Yes, free showers are available to VIP Campers and Glampers in the Boutique campsite but do be prepared for a queue.  Campers are advised to bathe at off-peak times such as the afternoon when it's quieter.

    Showers will be available in the General Camping Area for a fee of £10 for the weekend. 

  • Can I bring chairs, blankets, gazebos into the main festival site?

    Fold up chairs and blankets are permitted, however if you intend to bring them into the arena we request that they are not used in the area between the stage and the mix tower.

    There will be a limited amount of picnic benches in the arena.

    Note: Gazebos and large parasol type umbrellas are not allowed as they restrict other festival goers' views.

  • When is the box office open?
  • Are there any age restrictions?

    No, but if you are under 17 you need to be accompanied by an adult over 21.  Children under 5 go free and kids aged between 6-17 can buy a Junior Ticket which is discounted from the adult prices.  Just Click the appropriate boxes when you order your tickets.

  • Are there cash machines on site?

    Yes, and please note our bars only take cash.

  • Can I bring my camera?

    You may bring a “domestic” camera however anything deemed professional (i.e. with detachable lenses etc.) is prohibited.

  • My tickets haven't arrived, what do i do?
  • Are there any facilities for the disabled?

    The accessible facilities onsite are for festival goers with permanent disabilities or impairments as stated in the Equality Act 2010. Broken legs, recent injuries or pregnancy do not qualify for these facilities

    Site Layout and Ground Conditions

    Love Supreme is located in the beautiful village of Glynde at Glynde Place.

    It is accessible to visitors with mobility impairments as the site is mainly level access with a few slight inclines and short cut grass.  There are some stone paths and metal trackways are used.  Please take the weather into consideration when planning what to bring as it can have an impact on mobility due to muddy patches etc.

    Disabled Parking

    There is disabled car parking available to blue badge holders, located in both the day and camping car parks and close to the respective entrances. This is free of charge and does not need to be pre-booked.

    Medical Facilities

    Love Supreme on site medical tent is well staffed with experienced crews 24 hours each day.

    Toilets

    Accessible toilets will be located at the viewing platform and at locations throughout the festival site.

    Disabled Campsite Area

    The disabled area in the campsite will have accessible toilets.
    Please note:  You can drive and park vehicles in the disabled campsite area but we are unable to offer electrical hook-up to tents or campervans.

    Viewing Platform

    There is a disabled viewing platform located in the Main Arena.  It is available for use people where necessary and the access ramps will meet Building Regulations Part M:2004 gradient requirements.

    Spaces on this platform are limited so if you want to secure a place please apply as soon as possible via our application which will be released at the end of November 2014.

    If you require seating on the platform please bring your own seat with you.

    PA 2 for 1 Ticket Scheme

    In our continuing effort to make Love Supreme accessible to everyone, we may provide those disabled ticket holders who are in receipt of the higher rate of DLA (or can otherwise supply supporting evidence of their necessity for personal assistance e.g. doctor’s note) with 1 free ticket for a PA. Please note: this scheme only applies to general admission tickets, not the VIP pass.

    FOR QUERIES PLEASE EMAIL [email protected]

  • Is there anything I shouldn't bring to the festival?

    Personal food and drink is permitted in the campsite, but not in the festival arena.

    Please do not bring any glass or sharp objects into the festival site and campsite.

    The sale or use of legal highs is banned at the festival.

    Please do not bring weapons, air horns Chinese lanterns, fireworks or make camp fires.

    Don't put temptation in front of the bad people - keep valuables close and to a minimum.

  • How do I volunteer to work at the festival?

    If you would like to volunteer to work at Love Supreme next summer, you will find all the latest job opportunities on the Festaff website:

    http://www.festaff.co.uk/jobs-at-festivals/love-supreme

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